PRIVACY POLICY – THE SINGL-END
Last Updated: 10/05/2026
1. INTRODUCTION
At The Singl-end, we are committed to protecting your privacy and handling your personal information
responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our restaurant, make a booking, sign up for marketing communications, or use our website.
2. BUSINESS DETAILS
Business Name: The Singl-end
Address: 263 Renfrew Street, Glasgow, G3 6TT | 15 John Street, Glasgow, G1 1HP
Email: garnethill@thesingl-end.co.uk | merchantcity@thesingl-end.co.uk
Phone: Garnethill – 0141 353 1277 | Merchant City – 0141 552 4433
If you have any questions about this Privacy Policy or how we use your data, please contact us using the details above.
3. INFORMATION WE COLLECT
We may collect and process the following personal information:
Name
Email address
Telephone number
Reservation and booking details
Dining preferences or special requests
Marketing preferences
Information you provide when contacting us
Website usage information (through cookies and analytics)
3. HOW WE COLLECT YOUR INFORMATION
We may collect information when you:
Make a restaurant reservation
Visit our website
Sign up to our mailing list
Participate in promotions, competitions, or events
Purchase tickets or register for an event
Contact us by phone, email, website, or social media
4. HOW WE USE YOUR INFORMATION
We use your information to:
Manage and confirm restaurant bookings
• Contact you regarding reservations
• Respond to enquiries
• Improve our products and services
• Send marketing communications where you have opted in
• Meet legal and regulatory obligations
5. MARKETING COMMUNICATIONS
If you choose to receive marketing communications from us, we may send you updates about events,
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
We will only send marketing communications where we have a lawful basis to do so.
6. THIRD-PARTY PROVIDERS
We work with trusted third-party service providers to help operate our business, including:
ResDiary for managing reservations and guest bookings
Mailchimp for email marketing and customer communications
Ticket Tailor for ticket sales, event bookings, and guest registrations
These providers may process personal information on our behalf and are required to protect your information.
7. CCTV
For the safety and security of our guests, staff, and premises, CCTV is operational at The Singl-end.
CCTV footage may be used for crime prevention, public safety, incident investigation, and protecting the venue.
Footage is retained only for as long as reasonably necessary unless required for legal or investigative purposes.
8. DATA RETENTION
We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, operational, and business requirements.
9. YOUR RIGHTS
Under UK data protection law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data in certain circumstances
Object to direct marketing
Withdraw consent where applicable
To exercise your rights, please contact us using the contact details above.
10. COOKIES
Our website may use cookies and similar technologies to improve user experience and understand website performance.
You can manage cookie preferences through your browser settings.
11. CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated revision date.
12. CONTACT US
If you have any questions about this Privacy Policy or your personal information, please contact:
The Singl-end Café
Email: garnethill@thesingl-end.co.uk | merchantcity@thesingl-end.co.uk
Phone: Garnethill – 0141 353 1277 | Merchant City – 0141 552 4433